Privacy Policy Introduction

Principles of data processing

It is important for Seven Casino UK that all procedures regarding confidential details do not in any way violate the privacy rights of users. Therefore, the company is guided by the following principles:

• Legality and transparency. Gamblers have the opportunity to read all documents that are related to their private data and understand what the online casino does;
• Minimization of information. The company does not collect sensitive data that they do not need to achieve their goals;
• Term limitation. The online casino guarantees that the storage period of private details does not exceed the period necessary to achieve the goals;
• Integrity and confidentiality. Seven Casino UK guarantees that it takes all technical and administrative measures to securely store confidential details.

Data categories

Seven Casino UK gathers sensitive data from gamblers, which can be divided into two broad categories:

• Identifying. This is everything that a player specifies during registration or verification, as well as participation in surveys and filling out questionnaires. This includes full name, date of birth, mobile number, email, identification documents, bank statement, paid utility bill;
• Technical. When a gamer is on the website, the company can find out their IP address, date and time of entry, browser used, device operating system, Internet provider information, session duration.

How is it used?

The document sets out the purposes for which Seven Casino UK may use personal details:

• To comply with contractual obligations to players;
• To comply with legal requirements;
• To ensure full access to services on the site;
• To inform gamers about promotions, updates, and other events;
• To ensure communication between customer support and players;
• For market research and creating marketing strategies;
• To develop and test new services;
• To gather statistics and analyze the company’s performance;
• To process and manage player requests;
• To evaluate player activity within the framework of responsible gaming;
• To minimize the risks of fraud, money laundering, and terrorist financing.

Disclosure

Seven Casino UK undertakes not to sell or transfer private data to third parties. However, under legal or contractual obligations, it may disclose it to the following parties:

• Providers of software, payment systems, and services that fill the Vesbyte with everything it needs;
• Parties to a transfer, merger, sale, or purchase of a business;
• Organizations responsible for providing security services;
• Medical institutions in the context of research and prevention of gambling addiction;
• Legislative and law enforcement agencies in the fight against financial crime;
• Other parties with the written consent of the player.

Before giving them gamers private data, the online casino checks that they comply with security standards and can ensure that personal details are stored securely. A confidentiality agreement is also signed with each recipient.

UK Players’ Rights

Seven Casino UK provides gamblers with several rights that they can exercise concerning their private data:

• Access. The gambler can find out what private details the company has gathered and processed, what the purposes of this information are;
• Correction. If the online casino has incorrectly received personal data or it has become irrelevant, then the gambler can correct or supplement it. In this case, the company’s employees may ask for identification documents;
• Delete. The user can request the deletion of some sensitive data if the company’s purposes have been achieved;
• Restriction. If the gambler proves that the processing of private details is illegal, then they can demand to limit it;
• Transfer. The gambler can make a request to transfer their personal details to another organization;
• Revocation of consent. The gambler can refuse to provide private data and follow the provisions of the policy in the event of account deletion;
• Unsubscribe. The person can refuse to receive marketing mailings.

External websites

Seven Casino UK places advertisements and links to third-party resources. This is necessary in order to satisfy all the needs of gamblers and provide them with additional content. The online casino does not control these resources and does not guarantee their security.

If a player wants to follow a link, then they must study the privacy policy of the external resource. If a gamer suffers losses as a result of visiting a third-party site, the company will not be held responsible for this.

Storage period

Online casinos may store sensitive details for as long as necessary to achieve legitimate purposes. After that, they will be anonymized or deleted.

Transaction-related data may be stored longer as part of the obligations to combat money laundering, fraud, and terrorist financing.

After a player deletes their profile, the company has the right to store their confidential data for some time in order to avoid disputes and lawsuits.

Customer Support

The privacy policy is a complex document that covers many aspects, including the rights of players. Seven Casino UK has a customer support service and a security department that will help gamblers in the following situations:

• Misunderstanding of the terms of the agreement;
• Complaints about how the company receives and analyzes their private details;
• Legal disputes between the parties;
• A request to exercise any of the rights.

In order to resolve any of the above issues, the user must send a request to the customer support service from the registered email. They must also describe everything in detail and attach the relevant documents. The support manager can consider the request within 24 hours and extend the period if there is a need to obtain additional data.

If the support manager cannot resolve the issue, then it will be forwarded to the management of the online casino for consideration. The gamer also has the right to contact any local data protection authority.