Responsible gaming policy
Seven Casino UK is a licensed gaming website that follows all international and national laws in the industry. For example, the company actively supports the responsible gaming policy, the principles of which are in effect on the website. The main goals of the online casino are:
- Preventing minors from gambling;
- Protecting players from gambling addiction;
- Promoting the principles of responsible gaming;
- Creating a safe and comfortable environment for gaming;
- Informing gamers about the mental and physical problems caused by gambling addiction;
- Training company employees in helping compulsive players.
Minor Policy
Only those who have reached the age of 18 can start playing at Seven Casino UK. All new gamblers undergo verification, where they must confirm their age. If an offender is detected, their profile is blocked and their winnings are canceled.
The online casino does not aim to attract underage players. It does not show ads to those who have not reached the age of 18.
The company recommends that adults do not play in the presence of children, and also keep login details for the site in a safe place. Parents can install a special filter program in the browser to hide content inappropriate for children.
How to identify addiction?
Gambling addiction is an insidious disease that not all players notice. In order to prevent the problem at an early stage and effectively combat it, gamers should undergo regular self-examinations. Seven Casino UK has developed a list of questions that will help gamblers evaluate their behavior:
- Do you spend most of your free time in an online casino?
- Do you play until you spend all your money?
- If you lose, do you try to win back at any cost?
- Have you started spending less time with friends or family?
- Have your reputation and relationships with colleagues worsened?
- Have you started skipping study or work?
- Do you feel irritated if someone or something prevents you from placing a bet?
- Do you play to solve financial problems?
- Have you ever had to borrow money for bets?
The more positive answers, the more likely it is that there is an addiction. In this case, the gamer should stop playing and seek professional help. Only after passing all the examinations can the doctor make a diagnosis and prescribe therapy.
Tips for Staying in Control
In order to have fun while playing and not harm your mental and physical health, gamers should be aware of how they can protect themselves. Seven Casino UK offers gamblers to learn some tips on responsible gambling and put them into practice:
- Don’t make money your main goal. Bet for fun and to gain new experiences;
- Before you start playing, set a budget that you can afford to spend on gambling. It is important not to cross this line and control your spending;
- Never visit a gaming site in a bad mood or when intoxicated, as this can lead to irrational decisions;
- Do not increase the bet amount with each series, as this can lead to excessive gambling and losing all your funds at once;
- Find a balance between virtual and real life. This will allow you to devote more time to hobbies, friends, or family.
Self-exclusion
If a player wants to avoid the risks associated with gambling or has already been diagnosed with gambling addiction, then they can use the self-exclusion service. To do this, gamers must contact customer support and select the period of restriction to the account. This includes the inability to place a bet or make a financial transaction.
During self-exclusion, Seven Casino UK will not send advertising offers. For security reasons, the company also does not approve requests for early removal of the block. According to the casino rules, a gamer cannot create a second profile during self-exclusion. If a gambler creates an account in another online casino and incurs losses, then Seven Casino UK will not be held liable for this.
Professional help
Seven Casino UK has a 24/7 customer support service. All managers of this department undergo annual training related to consultations with addicted players. Therefore, if a gamer encounters problems, they can contact by email or call the phone number listed on the website. This department will be useful to gamblers in the following:
- Explanation of the policy provisions;
- Providing advice on responsible gaming;
- Activation of self-exclusion or deletion of an account.
Specialized organizations
There are many organizations in the UK that help gamers overcome gambling addiction. These organizations primarily offer free counseling, educational content on their website, and group therapy. So if a player is struggling with compulsive gambling, they can contact the following organisations:
- Gambling Therapy;
- GameCare;
- Gamblers Anonymous.
