Website Terms and Conditions
Seven Casino UK has created all the conditions on the website to ensure that players have a smooth, exciting, and safe gaming experience. However, in order to maintain a trusting and reliable atmosphere, each party must adhere to certain rules. All of them are spelled out in the Terms and Conditions of the company. This document defines the rules of the main procedures, the rights and obligations of gamers, as well as the responsibility of the online casino.
Before starting to play on the site, each new person must enter into a legal agreement with Seven Casino UK, reading all the rules. Otherwise, the company will not be able to provide access to services and the gambler will be forced to leave the website.
Changes and additions to the document
The company follows all international and national gambling laws and strives to ensure that the website complies with all requirements. Therefore, the Terms and Conditions are periodically reviewed to ensure that they remain relevant.
Changes may significantly affect the gaming experience of gamblers. In this case, the online casino employees will notify players about this in advance by e-mail so that they have time to study the new version. Seven Casino UK recommends that players visit the relevant page on the site from time to time and check for updates. This method will allow them to avoid misunderstandings and problems.
As soon as the company publishes new rules on the site, they will immediately come into force. Further use of the online casino services by the gamer will mean automatic consent to the updates.
Obligations of the UK players
The main conditions for visiting Seven Casino UK are legality and safety. Before creating a profile on the site, gamers must make sure that they meet the following requirements:
- The person has reached 18 years of age and can confirm this through identification documents;
- The player is not limited in legal capacity and can enter into a legal agreement with the online casino;
- The user guarantees that gambling and this online casino are legal in their jurisdiction;
- The gambler will not use VPN and other programs that hide their real location;
- The gamer understands that all actions in the online casino they do at their own risk.
Account – rules for creation and management
Only registered users can start playing at Seven Casino UK. Concerning profile creation and management, gamers should know certain rules:
- The user must fill out the registration form with complete, accurate, and truthful information;
- The person must come up with a unique username and a strong password;
- The player is responsible for keeping the account login data safe;
- If someone has gained unauthorized access to the profile, then the gambler must immediately notify the customer support service;
- At the request of the company employees, the gamer must provide identification documents that confirm the correctness and relevance of the data specified during registration;
- Each player can create only one profile. Repeated registration through the same IP address, email, or mobile number will lead to blocking;
- The gambler cannot represent the interests of third parties or legal entities;
- The player is not classified as dependent and is not self-excluded.
Deposit and Withdrawal
The player can only place a bet at Seven Casino UK if they have a positive balance on their account. In terms of financial transactions, users should be aware of the following rules:
- During the first deposit and withdrawal, the company may request identification documents, as well as a bank statement or a paid utility bill;
- The player can only use those payment methods that the online casino offers;
- Seven Casino UK checks all transactions for fraud, money laundering or terrorist financing;
- The gamer can only use the payment method that belongs to them;
- The company does not accept payments from the gaming accounts of friends or relatives;
- The online casino does not accept cash payments;
- The user guarantees that the funds used were obtained legally;
- In order to withdraw winnings, the player must fulfill all wagering requirements;
- The withdrawal of funds must be made to the same payment method that was used to make a deposit;
- The gambler undertakes not to cancel or change approved deposits;
- The player is responsible for making appropriate payments to tax authorities.
Bonuses and promotions
The company periodically holds various campaigns that are aimed at maintaining the excitement and motivation of players. In order to get the maximum benefit from rewards, gamblers must study all the rules:
- A player can use a bonus only once;
- The online casino offers gamblers a welcome gift, a deposit bonus, a holiday promotion, cashback, a VIP club and a loyalty program;
- Before using it, a gamer must study all the wagering conditions;
- If Seven Casino UK notices that a player is abusing bonuses, then their winnings will be canceled;
- The company may, at its sole discretion, restrict a player’s access to the promotion;
- The online casino has the right to change the conditions for receiving a gift at any time, limit the term, and so on.
Violation of the rules
Seven Casino UK has a zero-tolerance policy towards gamblers who violate the rules. The company may temporarily block their profile, cancel winnings, or invalidate bets if players commit the following actions:
- Use the website for fraud, money laundering, or terrorist financing;
- Conspire with other users to defraud the online casino and obtain unfair benefits;
- Use malicious software that can disrupt the operation of the website;
- Upload information to the site in such a volume that it can cause crashes and errors;
- Insult or humiliate other gamers or employees of the company;
- Use artificial intelligence or other programs in order to automatize the game and obtain unfair winnings;
- Attempt to hack the security system to gain access to confidential information;
- Alter the code and structure of the website;
- Copy and distribute for commercial purposes content that is the intellectual property of Seven Casino UK.
Termination of the Agreement
The agreement between the player and Seven Casino UK ends in the following cases:
- The gamer has decided to delete the profile;
- If for objective reasons the company believes that the player is addicted to gambling;
- If the online casino suspects that the gambler is involved in fraudulent activity;
- If the user profile is recognized as inactive.
Complaints and notes
Seven Casino UK has a 24/7 customer support service. All managers have the necessary skills and knowledge to quickly and efficiently solve a problem of any complexity. Gamers can send requests via e-mail that are related to:
- Explanation of the provisions of the document;
- Complaints about how the company fulfills its obligations;
- Legal disputes that have arisen between the parties.
The manager will consider any request within an adequate period. However, in some cases, more time may be needed to consider additional facts. If the customer support service cannot resolve the problem, then it will be forwarded to the company’s management for consideration. The gambler also has the right to appeal to the judicial authority.
